Last updated: September, 18 2023
What Personal Information We Collect
The information that we collect and use depends on how you interact with our Site and use our Services. We collect several types of information, including personal information, which is information that identifies, relates to, describes, or can be associated with you. We collect information directly from you, automatically as you use the Site, and from third parties.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Shopping information including the items you view, put in your cart, or add to your wish list.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Automatically
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
How We Use Your Personal Information
We use information that we collect about you or that you provide to us, including any personal information:
· To present our Site and its contents to you.
· To provide you with information and Services that you request from us.
· To fulfill any other purpose for which you provide it.
· To provide you with notices about the Services.
· To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
· To contact you about changes to our Site or any Services we offer or provide though it.
· To allow you to participate in interactive features on our Site.
· For marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services.
· To provide you with customer support and improve our Services.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct or request us to disclose, or otherwise consent to our disclosure of, certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to us or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Site or through any of its features, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, and email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using our contact information below.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
· Promotional Offers. If you do not wish to have your personal information used by us to promote our own or third parties' products or services, you can opt-out by responding directly to any such promotional communication in the same manner in which it was received (e.g., via email).
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
To the extent applicable, you may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
This privacy notice explains the processing of your personal data by Evrnu, SPC, 2540 Westlake Ave N Suite B, Seattle, WA 98109 (“Evrnu,” “we,” “our,” or “us”), when visiting the Evrnu website or using Evrnu services, and your rights under the GDPR.
1. Data categories, purposes of processing your data, legal bases
Based on your use of our website and services, certain personal data may be collected, stored and used by Evrnu. In addition, some aspects of your use may require you to submit information that is personal to you, such as your name and email address. This information will only be used by Evrnu for the provision of the related services. Providing personal information is always at your sole discretion, but avoidance of providing such information may mean that you cannot benefit from certain aspects of our services.
We process your personal data for the performance of a contract with you (legal basis is Art. 6 (1) lit. b GDPR):
· For the provision of our website (including information that is automatically collected and processed by our webserver such as your IP address, date and time of your visit, the website you are coming from, the subpages visited on our website, the browser type and version used, etc.).
· For the provision of services on our website (this includes information you choose to send to us by using the contact form on our website as well as related metadata such as date and time of your request and your IP address).
· For communication with us by other means such as via email or telephone.
We also process these categories of personal data for our legitimate interests (Art. 6 (1) lit. f GDPR):
· For the detection and prevention of misuse of our website and services.
· For the optimization of our website and services.
b) Evrnu Newsletter
If you choose to subscribe for our newsletter, we will process your personal data for the purpose of providing you with information about Evrnu services and products on the basis of your consent (Art. 6 (1) lit. a GDPR). To better understand our newsletter recipients, pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an e-mail message from us. You withdraw your consent at any time with effect for the future, e.g., by using the unsubscribe link in the footer of each email.
2. Recipients of your data
Your personal data will be transferred to our service providers that process your personal data on our behalf, e.g., to host and manage our website, services and content (such as images). Should this involve transfers of your personal data to third countries outside the EU, we ensure an appropriate level of data protection through contractual measures. You have the right to receive copies of such contracts.
In particular, we use external services from Microsoft (Microsoft Azure App Service, a cloud computing-based platform for building and hosting websites and apps) and Cloudflare (Cloudflare Global CDN, a content delivery network that allows us to host and provide you with content on our website). By using these services, certain of your personal data (such as your IP address, date and time of your visit as well as information about the subpages you visit) may be transmitted to such service providers. Contact details:
· Microsoft Azure App Service is a service by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052 USA) with Microsoft Ireland Operations Limited (Microsoft Ireland Operations, Ltd., Attn: Data Protection, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland) as Microsoft’s data protection representative for the European Economic Area and Switzerland.
· Cloudflare Global CDN is a service by Cloudflare (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, Attn: Data Protection Officer).
3. Duration of the data processing
We will only process your personal data as long as this is necessary for the respective purpose or as long as there are legal retention obligations. After the respective processing purpose ceases to apply and retention obligations end, your data will be routinely deleted.
4. Your rights
You have the following rights in relation to the personal data we hold about you.
a) The right to access your personal data.
What this means for you: We will provide you with access to your personal data that is undergoing processing, together with some further information which you are entitled to receive, such as the purpose of the processing (i.e. why we process it), the categories of data being processed (i.e. what types of data is being processed, such as name, address etc.) and who else we may engage with to receive your personal data on our behalf.
What you can do: You can request that we provide you with access to the personal data that we process about you (i.e. a copy of it).
There may be valid reasons for refusing to comply with some access requests (or parts of an access request), for example in order to protect the rights of other individuals.
b) The right to prevent processing of your personal data in certain circumstances.
What this means for you: We will, in certain circumstances and to the extent required by law, restrict our processing of your personal data.
What you can do: You can request that we restrict the processing of your personal data in particular if the data is inaccurate, if the processing is unlawful, if we no longer need the personal data, or if you exercise your right to object (see below). If you seek to exercise this right, we may need to work with you to understand the issues and to determine the extent to which we are required to restrict the processing of your data.
c) The right to rectify information.
What this means for you: We are required to take steps to ensure the accuracy of the personal data that we process.
What you can do: If you become aware that the personal data that we hold about you is incorrect, or if your situation changes (for example you change address) please let us know and we will update our records.
d) The right to data portability.
What this means for you: In some circumstances, we will be required to provide certain personal data to you or another organization at your request in a commonly used and machine-readable format.
What you can do: In particular, you have the right to request the transfer of your personal data to another organization (i.e. another data controller) in a structured, commonly used machine-readable format, so that the other organization can, at your request, read and use it. This allows your personal data to be easily transferred from one IT environment to another in a safe and secure way.
e) The right to erasure of your data (also known as the "right to be forgotten").
What this means for you: In certain circumstances and where we are required to do so by law, we must ensure that personal data is deleted at your request. This right is not "absolute", and it is likely that there will be scenarios where we are entitled to continue to retain and process your data, even if you have asked us to erase your data.
What you can do: If you make this request, we will need to balance certain legal, contractual and business interests against your right to request the deletion of the relevant data.
f) The right to object to certain processing of your data.
What this means for you: If you object to our processing of your personal data, we will consider certain legal, contractual and business interests and obligations and balance these against your right to object to the processing.
What you can do: You may object to the processing of your personal data in certain circumstances, in particular where we process your personal data on the basis of legitimate interests (legal basis is Art. 6 (1) lit. f GDPR). You can also object to our use of your personal data for direct marketing purposes.
g) The right to withdraw your consent at any time with effect for the future
If you have given your consent to the processing of your personal data (legal basis is Art. 6 (1) lit. a GDPR), you can withdraw your consent at any time with effect for the future by contacting us (please find our contact details below).
h) The right not to be subject to a decision based solely on "automated processing", (i.e. the right not to be subject to a decision made about you automatically by a computer or algorithm without human intervention).
We are required to keep records of the automated processing that we carry out and in certain circumstances, to give people the right to object to being subject to decisions made in this way as well as providing information about the way that the decisions are made.
You may object if a decision is made wholly by a computer or algorithm without human input. You will also be given information about this type of processing.
5. Contact; complaint to supervisory authority
If you want to exercise any of these rights, you should make a request to [email protected].
You also have the right to complain about our use of your personal data to the competent supervisor authority. For example, you can contact the UK’s Information Commissioner's Office via their website: https://ico.org.uk/concerns/ or by calling +44 (0)303 123 1113.